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Ecosoft lk

Privacy Policy

we are committed to protecting the privacy and security of our customers' personal information.
This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website.
By using our website, you consent to the practices described in this policy.

Information We Collect

When you visit our website, we may collect certain information about you, including:

  • Personal Information: Name, email address, phone number, and shipping address when you create an account or make a purchase.
  • Payment Information: Credit card details and billing address when you make a purchase. We use secure payment gateways to process transactions.
  • Usage Data: Information about your interactions with our website, such as pages visited, time spent on the site, and referral sources. This data helps us improve our website and enhance your user experience.
  • Cookies: We use cookies to store your preferences and track your activity on our site. You can manage your cookie settings through your browser.

Use of Information

We may use the collected information for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you about your orders, account status, and customer support inquiries.
  • To send promotional emails and newsletters about our products, services, and special offers. You can opt-out of these communications at any time.
  • To improve our website, products, and services based on your feedback and usage patterns.
  • To comply with legal obligations and protect our rights.

Information Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Trusted service providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are contractually obligated to handle your data securely and confidentially.
  • Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and gather information about your preferences and interactions with our website.
You have the option to disable cookies through your browser settings, but this may limit certain features and functionality of our website.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions or concerns regarding our refund policy, please contact our customer support team.
We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.